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Caring is in our nature.

If we were to tell you that Gelderman provides the best service around, what would you think? Our guess is that your eyes would glaze over and you wouldn’t really bother to listen much further. What if we added that we're a hassle-free, reliable and professional service? Getting better, perhaps, but probably still not ringing true. That’s okay. We understand – because we know why.

Everyone talks about service these days, so much so that it’s sort of lost all its meaning. Gone are the days where a landscaper can say, “We offer great service and 100% customer satisfaction.” Why? Because everyone says that, and many don’t deliver. To us, that’s unacceptable. So as we work to bring beauty to the urban landscape of Southern Ontario, we aim to change that.

We've been there.

Over the years, we’ve met many people frustrated by their experiences with past contractors. People tired of the over-promise, under-deliver world we live in. After all, it shouldn’t be difficult to find a business that will consistently deliver quality work AND great service – one that will stand behind its work, make valuable recommendations, communicate well and often, and deliver what is promised.

We interpret that to mean you’re looking for a business made up of experienced people that really care about YOU. That’s a tall order, we know. But we feel up to the task, because caring is in our nature.

So at Gelderman, our promise is to care for you AND your property. It begins and ends here for us because we know it’s what matters most. Gelderman is big on attention to detail, but that flows from our caring approach – because everything else falls into place when someone actually cares. We know this from experience - we’ve built a solid company on that very philosophy. Dependable care for people and their properties is our promise and we invite you to hold us to it.

The Red Carpet Treatment. It's the Gelderman way.

To re-establish a true gold standard for landscape services, Gelderman offers both service and product guarantees, above, and our proprietary Red Carpet Treatment. Packed with simple but important promises, the program exemplifies our finely tuned system – something we’ve been refining for a long time. It ensures you'll always feel you've been treated well with Gelderman Landscape Services.

  • First, you are listened to. Before offering solutions or starting work, we make sure we’ve listened and understood you.
  • Your property is well-cared for, from the moment we arrive to the moment we leave. Even during construction projects, our crews ensure that the job site is left clean and organized at the end of each work day. Hard surfaces are swept, unfinished areas are fenced off and the site is tidied and secured.
  • You get the extras. Our "standard" property care includes what is often treated by others as an extra, like power edging of curbs and walkways to give an added clean look.
  • Your crew is well-trained. Our crew leaders are trained or certified in horticulture and landscape best practices. All staff are trained thoroughly at our office on new equipment before it is introduced to the work environment. General training and testing is always ongoing.
  • You only deal with people that care. Our commitment to property and client care is company-wide. It comes from a staff that feels well taken care of by their employer. We have many long-term employees and our turnover is low.
  • Your project is well-managed. Crews are closely supervised daily by senior staff. Our staff are assigned specific properties to ensure consistency and to help to maintain the highest quality possible. We hold regular planning meetings for each project with all staff leaders. We use custom software to maximize efficiency, including job costing, record keeping and purchasing.
  • You always have a managers to talk to. Your Account Manager is available on-site to communicate daily with our clients. Calls to Account Manager or senior staff will be returned promptly.